Manage your freight needs effortlessly so you can get back to managing your business.

Featuring a user-friendly interface, the BNSF Logistics web-based portal serves as a one-stop-shop to make the shipment booking process quick and efficient.

Customer Portal

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Compare quotes instantly

Get immediate access to our extensive carrier network to find the rate and delivery date that meets your needs. No more comparing quotes manually or waiting for a response.

BNSFL-Book-a-load

Book a load in minutes

Create and schedule a shipment in just a few clicks. Enter the basic shipment information and get a bill of lading automatically. Your shipment data is tendered to the carrier in minutes.

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Track shipments easily

Get updated information for all your deliveries and pickups. Track your shipment anytime, from anywhere using the load number or destination. It’s that simple.

What Customers Are Saying:

“With the Customer Portal, I can get a rate without emailing or having to contact anyone. I can also schedule the pick-up and get all of the documents needed at the same time I get the rate.”

“This portal is a big-time saver. It eliminates getting quotes from multiple websites.”

“This portal is one of the cleanest applications I have seen.”

“Overall, the portal helps me save time. I can also do quick comparisons ensuring the best rate.”


“I like the way things are laid out, the dimensional capabilities to determine class, and ease of creating a load.”


“Really like the ability to print BOL on the spot.”

“The customer portal is a great system, but I wouldn’t want to use it without still working with my account manager! She has always done a fantastic job for us as a customer. We are happy this platform speeds things up, and reduces the back and forth emails. Thank you BNSF Logistics!”

Watch a recording of our recent live webinar:

Here’s what the Customer Portal can do for your business:

Manage your finances
Freight expenses represent a large portion of supply chain costs. Keep track of all your invoices on a single screen.

Quick customer support
Rest assured knowing you have an experienced freight team to back you up. We’ll work with you to ensure you’re getting the most out of the platform and your freight needs are met.

Reporting at your fingertips
When you know what’s happening with your shipments at all times, life is good. View your shipping history including cost, dates, and locations, and download reports.

Integrate into your business
We can integrate the Customer Portal with your existing business platform, providing your team complete visibility into shippers, consignees, and shipment life cycles all in one place.