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Customers

Current Customers


If you are a current BNSF Logistics customer, please click here and then select 'Customers - Track & Trace' to access our online applications.


Prospective Customers

Creating partnerships with new customers is an essential dynamic to our success. If you are seeking general information about our company, have a special shipping need you’d like to discuss, or are ready to begin the evaluation process for outsourcing transportation management services, please use the links below to generate an e-mail and we’ll promptly be in contact with you.

  • Domestic Business Development - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • CarsOnTrack® - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • Consulting - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • Information Technology - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • International Business Development - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • Marketing - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
  • Government - This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

You may also wish to contact us directly at 866-722-9678.


Customer Documents and Information

Hazardous Materials Documentation

If you ship hazardous materials, please reference the BNSF Logistics Hazardous Materials Policy for Prohibited and Restricted Categories. Shippers of defined Restricted materials must follow the documented policy, complete and return the Certification and Agreement.

General Documentation

The following documents provide additional information about forming a working partnership with BNSF Logistics*:

BNSF Logistics Brokerage Authority
BNSF Logistics Freight Forwarder Authority 
BNSF Logistics Certificate of Insurance
BNSF Logistics Credit Information  
BNSF Logistics Over-the-Road SCAC  
BNSF Logistics Air SCAC 
BNSF Logistics Intermodal SCAC
BNSF Logistics LTL SCAC 
BNSF Logistics Reefer SCAC 
BNSF Logistics Surety Bond
BNSF Logistics W-9
BNSF Logistics International W-9
BNSF Logistics IATA Certificate of Endorsement
BNSF Logistics Terms and Conditions of Surface Brokerage Service

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